Share via

swap online product key for an offline one

Barry Sullivan 1 Reputation point
2023-01-09T12:06:41.813+00:00

We have received a product key with a piece of equipment it does not have internet access. Where can I swap an online activation for an offline one?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,243 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Emi Zhang-MSFT 27,161 Reputation points Microsoft Vendor
    2023-01-10T06:54:53.49+00:00

    Hi @Barry Sullivan , What version of Office did you use? I suggest you refer to this support article and check if you can also use the phone to activate the Office application: https://support.microsoft.com/en-us/office/-telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-office-9b016cd2-0811-4cb3-b896-5a6a13177713

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. Barry Sullivan 1 Reputation point
    2023-01-10T09:10:33.057+00:00

    @Emi Zhang-MSFT it is Office 2019. I tried to follow article but, the new phone number is not there and it lacks further information.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.