BitLocker Encrypted Drive Not Showing Up In Disklist

Anthony Presley 1 Reputation point
2023-01-11T00:42:01.997+00:00

I am trying to repair a laptop with BitLocker on it. The recovery key is completely lost, and I am attempting to factory reset the computer to reinstall windows. The normal troubleshooting screen factory reset does not work, it returns an error every time. I inserted a windows USB boot drive so I could access the command prompt, but when I do disklist, the only disk to show up is the USB that I am installing windows from. This is extremely frustrating and I am looking for a solution to get this thing factory reset.

Windows 10
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Windows 10 Security
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Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Windows Hardware Performance
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Windows 11
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A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 44,546 Reputation points
    2023-01-12T16:58:06.4933333+00:00

    Hello Thank you for your question and reaching out. I can understand you are having query\issues related to Bitlocker. From BIOS please try Disable Secure Boot and TPM and Enable Legacy Boot option then Try to Boot using Windows installation disk. --If the reply is helpful, please Upvote and Accept as answer--

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  2. S.Sengupta 21,476 Reputation points MVP
    2023-01-11T00:58:39.343+00:00

    May be the partition some how got hidden. Check this thread how to make it visible:

    https://social.technet.microsoft.com/Forums/windows/en-US/ec0b5af7-273b-466f-a468-b92f06b3376c/bitlocker-encryped-drive-missing?forum=w7itproui

    Same is applicable for Win 10/Win 11.


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