Microsoft azure communications - Voice call Android SDK - Call is not ringing

Saranya Subramanian 0 Reputation points
2023-01-15T07:17:45.6333333+00:00

Hi,

I followed the URL below to integrate Azure communications services with my Android application.

[https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/getting-started-with-calling?pivots=platform-android

I have tried to call but I am getting call status as "Connected" then "Disconnected".It's not going to Ringing Status. Can anyone tell me what will be the problem ?

Is it a problem with the token or Caller Id?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. SnehaAgrawal-MSFT 18,286 Reputation points
    2023-02-04T09:55:30.2366667+00:00

    Saranya Subramanian Thanks for reaching here! Could you please confirm your android device as Samsung model A devices, particularly models A326U, A125U and A215U.

    These specific Android devices fail to start, accept calls, and meetings. These run into this issue, won't recover and will fail on every attempt.

    • This is a known regression introduced on Chromium.

    See: https://learn.microsoft.com/en-us/azure/communication-services/concepts/known-issues#chrome-m98---regression

    Let us know to help you better here.

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