Failed to create "xxxxx" subscription

Auriol Kamga Simo 0 Reputation points
2023-01-16T15:18:08.3633333+00:00

I have an Azure account that allowed me to use the free version of Azure. Now I would like to use the paid version with my account but when I try to create a subscription, I get an error. What should I do?

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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. AnuragSingh-MSFT 19,691 Reputation points
    2023-01-17T10:14:47.5333333+00:00

    Auriol Kamga Simo, thank you for showing interest in Microsoft Azure.

    I would suggest reaching out to Azure Support for this issue. Please use the link here to submit a request.

    Note that all Azure customers have access to billing and subscription management support free of cost.

    Hope this helps. Please 'Accept as answer' if it helped so that it can help others in the community looking for help on similar topics.

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  2. dkrishnaveni-MSFT 1,946 Reputation points Microsoft Employee
    2023-01-31T02:25:07.0566667+00:00

    If you still face issue when trying to create support request try reachning support via global customer support as shown below.

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Ensure to share your preferred contact method and all the details about your query or issue and the team will connect with you.

    Hope this helps!

    Regards
    Divya.

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