How to track response from other email services like gmail, yahoo etc

Sree S V 5 Reputation points
2023-01-17T06:21:54.2733333+00:00

Hello,

We use graph API for tracking the response from Outlook and other email service providers. But for outlook, we get a response if the attendees click on 'Accept' or 'Decline' or 'May be'. But for other email services, we didn't get any response even if we click on 'Accept' in the email. Could you help us out with how to track the response from other email service providers

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,994 questions
0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. CharanyaB-MSFT 1,891 Reputation points Microsoft Vendor
    2023-01-17T12:47:45.71+00:00

    Hello Sree S V,

    I tried to send meeting invite to the external email(gmail), and I was able to get the response when the attendee accepted the invite.

    I am able to get the accepted response via outlook email and also via Graph API. Using the below endpoint, I am able to see the response of the external(gmail) attendee. 

    GET https://graph.microsoft.com/v1.0/me/events/{event-id}

    Please refer the below screenshots: 

    Graph API response for attendees:

    GraphAPI

    Outlook

    Hope this helps.

    If the reply is helpful, please click "Accept Answer" and kindly upvote it. If you have additional questions about this answer, please click "Comment".

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.