Big problem with Start button, Outlook, Teams and more ...

Question

Good day,

More and more people within our organization have this problem, the only solution that our helpdesk can come up with is to reset the entire laptop to factory settings.

The problem that pops up from one moment to the next (usually at startup while everything worked the previous day, sometimes after an update mid-day) is as follows:
- Start button no longer functions

- Windows key in combination with eg the p no longer works

- Outlook has stopped working

- Teams no longer works

- Server can no longer be accessed (open documents, etc.)

When Teams or Outlook are opened via the browser, it works.


Are there people who recognize this and have found a less drastic solution? Personally, I find it strange that a full reset is the only solution.

We work with Windows 10, would updating to 11 help? Doesn't come automatically with us.

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are  having query\issues related  to Windows.

As per your description It looks that There is some issue with Windows itself and malfunctioning due to several reasons.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
     C:\Windows\Temp
     %USERPROFILE%\AppData\Local\Temp

3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files

4. Run sfc /scannow from elevated prompt.

5.  Run below DISM commands  from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online  /Cleanup-Image /RestoreHealth

6. If the issue still persists , Please consider a Clean installation of Windows 10 or 11.

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

Hi... all explained here..

https://call4cloud.nl/2022/06/the-adventures-of-the-broken-store-apps-across-the-8th-s-1-15-2-1/

It shows you the fix, the why and how to deal with it in the future :) ... Long live clickshare and the Microsoft Calendar API bug

Answer 3

Hello, same problem in our society (we have 10 computer (for the moment) since yesterday who have same issue

(we are on W11)

Answer 4

Hey We have the same problem.

Is it related to teams perhaps ?