External users are prompted to enter credentials multiple times

Diogo Poletti 0 Reputation points
2023-01-20T05:44:14.9433333+00:00

After an external user is invited through B2B Collaboration, when authenticating, the user is prompted multiple times to enter their credentials to be able to authenticate. Also, SSO will not be enabled for that user. It works for other domains but not for one specific domain.

Has anyone faced this issue or know a possible solution?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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