how to solve windows server 2019 unexpected reboot problem?

Question

The server restarts randomly, always in the morning.

I checked the event viewer, leaving a kernel-power as a record indicating that it was a failure with the power supply, which I have ruled out because it is a virtual server.

I would like to know how I could correct this error, the event viewer left a dump log event, which I attached in a text file. memory.txt

Thanks.

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are  having query\issues related  to Server restarting.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
     C:\Windows\Temp
     %USERPROFILE%\AppData\Local\Temp

3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files

4. Run sfc /scannow from elevated prompt.

5.  Run below DISM commands  from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online  /Cleanup-Image /RestoreHealth
 
6. Uninstall any Windows updates installed  last time or any third party software updates installed.

7. As it is VM try to increase its RAM and CPU 

8. Make sure your Host (Hyper-V) is activated.


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Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

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Answer 3

Might check here and with manufacturer that the hardware support Server 2019.

https://www.windowsservercatalog.com/

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