Hi,
Thank you for posting your query.
Kindly follow the steps provided below to resolve your issue.
Windows credentials management is the process by which the operating system receives the credentials from the service or user and secures that information for future presentation to the authenticating target. In the case of a domain-joined computer, the authenticating target is the domain controller. The credentials used in authentication are digital documents that associate the user's identity to some form of proof of authenticity, such as a certificate, a password, or a PIN.
Go to this link for your reference and other troubleshooting procedures https://learn.microsoft.com/en-us/windows-server/security/windows-authentication/credentials-processes-in-windows-authentication
Do not hesitate to message us if you need further assistance.
If the answer is helpful kindly click "Accept as Answer" and up vote it