My Microsoft Learn Profile is corrupted.

Abshalom Farrow 20 Reputation points

I have been trying to reschedule my Microsoft Azure Fundamentals exam that is scheduled in one week, but my Microsoft Learn Profile is not working properly. I clicked my icon in the upper right hand corner and then went to "Profile". Then I click on "Certifications" on the left. A message keeps coming up that says "Oops... something went wrong. Please reload the page to try again." I have reloaded the page several times and tried in 3 different browsers but I'm getting the same issue. My email is

Please help!

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Accepted answer
  1. Michael Durkan 12,276 Reputation points MVP


    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Microsoft Training & Certification is supported on their own forums, and you can ask questions by clicking on "Get Started" -> "Ask a Question"

    Alternatively, contact Pearson VUE Support:

    Hope this helps,


    Michael Durkan

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