Windows application not showing when started from RDP

Tsvetelin Yordanov 0 Reputation points
2023-01-25T23:54:07.4433333+00:00

Hello community,

I have the following scenario and issue:

we are using an SSO solution with several windows 2016 based OS servers with a session broker and a load balancer hosted on an F5 device. We have published several web applications and windows applications on it. For the Windows based applications they are making an RDP to additional servers outside of the above mentioned. Unfortunately for 1 of them we are faceing the following issue: when the user start an RDP connection he is prompted for user name and password, after he inputs them the application "vanashes" and the only way to make it appear again is to change the size of text from 125% to 150% or 100%. When tryed again the issue remains. Can someone help me in pinpointing where the issue could be?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Limitless Technology 44,526 Reputation points
    2023-01-26T16:59:29.2966667+00:00

    Hello there,

    This issue occurs because you try to start an application that relies on the Explorer.exe file. By design, the TS RemoteApp session implements limited functionality. For example, the TS RemoteApp session does not process the following items:

    The Run registry entry

    The RunOnce registry entry

    The startup applications

    Check here https://learn.microsoft.com/en-us/troubleshoot/windows-server/remote/application-not-start-in-remoteapp-session

    Since RDP8.1, there is new function named dynamic resolution, if possible, try to disable this function via registry entry and check the result -> RemoteApp window is too large or too small when you use RDP to run a RemoteApp application in Windows Server 2012 R2:

    https://support.microsoft.com/en-us/topic/remoteapp-window-is-too-large-or-too-small-when-you-use-rdp-to-run-a-remoteapp-application-in-windows-server-2012-r2-c8e721c7-bea2-5560-866f-b152d90af83a

    Simialr discussion here https://social.technet.microsoft.com/Forums/en-US/49fe6a9d-96f5-4ef8-9194-e24a12db3a71/remoteapp-not-visible-when-launched?forum=winserverTS

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–

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  2. Limitless Technology 44,526 Reputation points
    2023-01-26T17:00:36.3766667+00:00

    Double post

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