Hi,
This is a known issue that was supposed to have been resolved yesterday. Please ask your question in the Microsoft Certification forum using link below so they are aware you are still experiencing the problem. There are support moderators over there that will respond to your question in 1 business day and can assist:
https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp
Please click Accept Answer if above was helpful.
Thanks.
-TP