Autenticação de dois fatores

Willian Portes 20 Reputation points
2023-01-26T21:44:04.8333333+00:00

Estou com problema em gerar código de autenticação de dois fatores para entrar no Facebook!

eu tinha feito a autenticação usando o app da Microsoft, porém eu troquei meu celular recentemente!

e eu não tenho mais o acesso ao app antigo, que estava no antigo celular, ou seja, não consigo gerar os código para pode entrar no Facebook!

e para mudar a autenticação de dois fatores no Facebook eu preciso entrar com os códigos, mas como eu não tenho acesso ao aplicativo não sei o que fazer!

meu celular antigo era o iPhone 8 Plus, ta agora iPhone 14 pro max!

logo quando troquei os celulares eu resetei o 8plus!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.1K Reputation points MVP
    2023-01-26T21:56:16.3+00:00

    Q&A forums are currently English language only.

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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