Teams Linux Client : "New meeting" dialog box failing (Ubuntu 20 and 18 LTS)

Question

Teams Linux Client : "New meeting" dialog box failing (Ubuntu 20 and 18 LTS)

Dan Joyce 65

Since Jan 19th 2023 : on three separate installations of Teams client for Linux (Ubuntu 22 and Ubuntu 18 LTS) trying to add a "New Meeting" displays a blank dialog, with what appears to be a giant "X" partly visible. Followed the "rm -r ~/.config/Microsoft/Microsoft Teams" fix, which temporarily restores function, but not reliably and requires repeating this frequently (log out of teams, remove config files, restart then authenticate again).

Does not occur in web teams client.

Is this a bug in a Teams update or some Ubuntu update incompatibility ? And any better solution than the above ?

Thanks

Dan

JimmyYang-MSFT 58,766 Reputation points Moderator

2023-01-30T08:23:56.3666667+00:00

Hi @Dan Joyce

Does anyone else have the same issue in your organization?

What is your version of Teams for Linux in your environment? I will do a test in our client to see if this issue can be reproduced.
Mika 5 Reputation points

2023-02-07T09:32:02.38+00:00

I sure have this same issue. Looks like the icons on the form are drawn way too big and they push the content out of the window.
Dan Joyce 65 Reputation points

2023-02-14T09:59:30.24+00:00

@JimmyYang-MSFT

Thanks for looking into this.

I have three machines (ubuntu 18, 20 and 22 LTS)

I can't say if others have the same problem (but see other's responses below) as I'm the only person I know running Linux (everyone else Mac or Windows).

Teams : Teams Version 1.5.00.23861 (64-bit)

Ubuntu 22.04.1 LTS

FYI : deleting .config/Microsoft/Microsoft \teams fixes on Ubuntu 22.04.1 but the problem recurs quickly and this fix doesn't appear to work on 20.04.5.

The screenshot below from @Alexandre Geffray captures the problem exactly (Thanks Alexandre)

Dan
Smeele, A.P.M. (Ton) 20 Reputation points

2023-02-20T09:09:22.3166667+00:00

Same "open new meeting" issue here, on Debian bullseye and Teams Preview. It seems to suffice to remove the file ~/.config/Microsoft/Microsoft Teams/settings.json to restore proper behavior although the issue resurfaces after awhile.
Steven Moyse 25 Reputation points

2023-04-25T23:49:30.75+00:00

I have the same issue on Fedora 36 / Fedora 38
I have both teams and teams insiders installed, but they are the same version and have the same behaviour.
teams-1.5.00.23861-1.x86_64
teams-insiders-1.5.00.23861-1.x86_64
SvenFiergolla-8098 0 Reputation points

2023-10-18T12:44:14.59+00:00

I have the same issue on Fedora 36, 37 and 38.
Teams is version teams-1.5.00.23861-1.x86_64

8 answers

Your answer

JimmyYang-MSFT 58,766 Reputation points Moderator

2023-01-30T08:23:56.3666667+00:00

Hi @Dan Joyce

Does anyone else have the same issue in your organization?

What is your version of Teams for Linux in your environment? I will do a test in our client to see if this issue can be reproduced.
Mika 5 Reputation points

2023-02-07T09:32:02.38+00:00

I sure have this same issue. Looks like the icons on the form are drawn way too big and they push the content out of the window.
Dan Joyce 65 Reputation points

2023-02-14T09:59:30.24+00:00

@JimmyYang-MSFT

Thanks for looking into this.

I have three machines (ubuntu 18, 20 and 22 LTS)

I can't say if others have the same problem (but see other's responses below) as I'm the only person I know running Linux (everyone else Mac or Windows).

Teams : Teams Version 1.5.00.23861 (64-bit)

Ubuntu 22.04.1 LTS

FYI : deleting .config/Microsoft/Microsoft \teams fixes on Ubuntu 22.04.1 but the problem recurs quickly and this fix doesn't appear to work on 20.04.5.

The screenshot below from @Alexandre Geffray captures the problem exactly (Thanks Alexandre)

Dan
Smeele, A.P.M. (Ton) 20 Reputation points

2023-02-20T09:09:22.3166667+00:00

Same "open new meeting" issue here, on Debian bullseye and Teams Preview. It seems to suffice to remove the file ~/.config/Microsoft/Microsoft Teams/settings.json to restore proper behavior although the issue resurfaces after awhile.
Steven Moyse 25 Reputation points

2023-04-25T23:49:30.75+00:00

I have the same issue on Fedora 36 / Fedora 38
I have both teams and teams insiders installed, but they are the same version and have the same behaviour.
teams-1.5.00.23861-1.x86_64
teams-insiders-1.5.00.23861-1.x86_64
SvenFiergolla-8098 0 Reputation points

2023-10-18T12:44:14.59+00:00

I have the same issue on Fedora 36, 37 and 38.
Teams is version teams-1.5.00.23861-1.x86_64

Answer 1

James, Matthew K. (Dr.) 0

I have the same issue in Linux Mint 20.3 - looks identical to Alexandre's screenshot. It means I cannot arrange meetings, quite a pain!

Answer 2

Dimitris Karangelos 0

Same issue on arch with xmonad

Answer 3

Mika 5

My solution for this issue was to uninstall the Microsoft Teams Preview app and install Teams for Linux, which wraps the Teams web app to a convenient desktop app.

Dan Joyce 65 Reputation points

2023-02-14T10:04:19.87+00:00

Hi Mika

I'm not sure I follow ? I am using https://www.microsoft.com/en-us/microsoft-teams/download-app#for-desktop

Which I assumed was the desktop app proper (although it is labelled as "Microsoft Teams - Preview" when running)

"You have Microsoft Teams Version 1.5.00.23861 (64-bit)" apparently.

Dan

Answer 4

Artur Sarlo 0

I'm currently having the very same issue. Ubuntu 20.04 here. I've updated to version 1.5.00.23861 and cleared the application cache, but still no success.

Answer 5

Alexandre Geffray 0

I've got this issue too and multiple other people in my company too

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Teams Linux Client : "New meeting" dialog box failing (Ubuntu 20 and 18 LTS)

8 answers

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