How to cancel Azure Resource Mover when resource is stuck?

Question

How can I cancel or update the status of these moves? The wizard is completely stuck!

I have the networking components in "Commit move pending" and the Virtual Machine stuck in "Prepare in progress" with the error: "dependent resources need to be committed:" and "Either wait for the operation in progress to complete, or cancel it and then retry the operation that couldn't complete."

I cannot commit as the VM is "Preparing" and I cannot cancel/delete any of the resources

There seems to be no way out of this situation!

Answer 1

@Sebastian Lau

I understand you are attempting to move the VM and network resources. You selected Initiate Move, and the Network resources are now in "Commit move pending" but the VM stayed in "Prepare in progress". Please correct me if I am misunderstanding.

After the initial move, you can decide if you want to commit the move or discard it. Please attempt to discard the move for the network resources and let me know the results.

If this fails, you will need to open a support ticket so our internal team can resolve this. If you need to further troubleshoot this, we can enable a free, one time technical support ticket. Please email the following to AzCommunity@microsoft.com and we'll get back to you promptly:

• Subject: "Attn: deherman - "

• Email body: Your Subscription ID

• Email body: A link to this thread so we can validate and expedite the request

If you don't receive a response within 24 hours, please reply to the thread so we can investigate.

Hope this helps!

---

Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 2

I was able to get this resolved by fiddling with the Create Support Ticket options until I was actually able to create a support ticket to have someone resolve this. (Being honest/accurate just resulted in having the option to pay for support or come here)