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Roger Roger 4,951 Reputation points
2023-02-02T22:24:14.29+00:00

Hi All

One of my external contact when accessing sharepoint site is getting the below error. From Azure AD i dont see any option for MFA enabled on guest account. Please guide me

ext.user@somedomain.com

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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Yi Lu_MSFT 17,456 Reputation points
    2023-02-03T09:50:29.5566667+00:00

    Hi @Roger Roger

    You could try to request the administrator to reset the MFA or switch off the MFA for this user and request to re-register the user for MFA.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  1. Roger Roger 4,951 Reputation points
    2023-02-03T10:13:57.0633333+00:00

    in Azure AD i dont see the option to reset MFA for the external contact.