My VM is stuck in starting...

Anderson Wavrik 21 Reputation points
2023-02-03T23:20:56.3266667+00:00

I have a VM that works fine, but recently i'm installed a VPN WIREGUARD to conect to my microtik and suddenly i was disconected.

So after some time when i try to restart my VM it is now in stuck in starting virtual machine, i don't know what to do.

any help?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. JimmySalian-2011 41,916 Reputation points
    2023-02-04T12:17:30.1+00:00

    Hi,

    I guess you will have to raise a support case with Microsoft, unless you want to try troubleshooting the boot process and create a dump file for analysis. Check some of the steps over here - https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-vm-boot-configure-update

    Hope this helps.

    JS

    ==

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

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  2. Yannic Graber 586 Reputation points MVP
    2023-02-06T08:12:03.5033333+00:00

    Hello @Anderson Wavrik

    There are several things you could check. I'll try to list them, so you can go through one after the other.
    I hope one of this steps does provide more information about the issue and/or solve it.

    In case this does answer your request, please mark this as the answer, as a token of appreciation.

    1. On the Azure VM Resource, check Help > Resource health, if there are any issues in the history. If so, please provide the information.
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    2. Also on the VM, go to Help > Boot diagnostics, and check if the screenshot of the vm does provide any further information. Check the serial log too.
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    3. Still in boot diagnostics, also try if the troubleshoot process does provide any information on the issue and/or solutions.
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    4. Under Help > Serial console check if you are able to connect to the VM.
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    5. Still under help, choose Redeploy + reapply. Click on Redeploy, so your VM will be moved to an other Azure host and booted. Check if the issue still persist then. Also, Reapply might be worth a try.
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    Hope this does solve your issue.

    Best Regards

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