SMS not getting Delivered getting Response as Success

Steve Smith 0 Reputation points
2023-02-07T13:42:54.32+00:00

We have integrated Azure Communication SMS Service  with US phone number. We have integrated with Node js from our end In code when sendin sms is some cases we are getting success from sdk response but sms is not getting Delivered

Still In Some of cases it is getting delivered.

We have tried with multiple string, Char Limit for sms containes. All way still some cases not to receive the sms on given contact details

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. Grmacjon-MSFT 18,816 Reputation points
    2023-02-10T17:52:51.9766667+00:00

    Hi Umang Kothari, thanks for the additional context. please use this quickstart to subscribe to delivery report events and troubleshoot. Once the events are configured, inspect the "deliveryStatus" field of your delivery report to verify delivery success/failure. Let us know if it provides additional information about this issue.

    In the meantime, is it possible for you to send us message samples and message ids? We can try troubleshooting on our end. If yes, reach out to us at azcommunity@microsoft.com with the subject ATTN: Grace and in the body of the email. Also include your Azure Subscription ID and a link to this thread

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