Enrollment to Intune stuck in none

Arnaldo 5 Reputation points
2023-02-07T18:23:18.7833333+00:00

My devices are shown fine in Azure "Devices", but I'm having trouble with the enrollment to the user profile.

I can see that some policies has been applied but it does not show in Azure or Intune.

I tried dsregcmd / leave and removing from Domain and rejoin but cannot find a fix for this without a clean install.User's image

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,243 questions
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A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Lu Dai-MSFT 28,341 Reputation points
    2023-02-08T02:33:55.7166667+00:00

    @Arnaldo Thanks for posting in our Q&A.

    For this issue, we appreciate your help to clarify something:

    1.Which enrollment method did you use to enroll this device? GPO, autopilot or co-management?

    2.From the screenshot you provided, the device is not enrolled to intune, because the MDM shows "None". The device seems only joined to Azure AD.

    3.Please check if there is any error message about enrollment in Event viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider> Admin.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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