Why does Test in web chat button disapear Azure Bot

newbie_developer 6 Reputation points
2023-02-07T19:35:56.54+00:00

So I'm deploying a bot. For this I have tried using Azure Bot and App Service.

Azure Bot:
In the left panel sometimes the button Test in Web Chat disappears and I cannot test in web chat, also, the Channels button disappear too.
Clicking these buttons in the "general information" panel does nothing.
azure_error

Also, when I want to set the endpoint connection (pasting a ngrok url) I can't save the settings.
So I can't virtually do nothing.
App Service:
When succesfully deployed by push (using Azure CLI), the same happens, sometimes the channel and test in web chat buttons disappear from the resource "registry of channels for bots"

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. romungi-MSFT 41,866 Reputation points Microsoft Employee
    2023-02-15T09:49:29.2066667+00:00

    newbie_developer It seems like the issue might be the Azure portal in this case as it fails to load all options for you. You can capture browser trace by following the steps in this document and submit an azure support case from azure portal. Do you have an azure support plan with your subscription?

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