Microsoft Intune

Question

Earlier i was using my previous email id for MS teams login now I changed the organisation and wanted to login MS team with the new organisation email but it give an error to remove my older email id from MS Intune application and I don't know how to do it please assist and resolve the issue

Answer 1

@Harsh Mishra, Thanks for posting in Q&A. From your description, it seems when we login teams with the account in new organization. It is failed. If there's any misunderstanding, feel free to let us know.

From the information you provided, it can be that the device is still be managed by the previous organization. To fix the issue, please try the following suggestions:

1, Check if the company portal is on the device. If yes, go to company portal, Devices, find the device and choose to delete it.

2, If the device is iOS device, go to iPhone settings > General > VPN & Device Management > delete the management profile with the account.

3, Reinstall Teams app.

However, if the issue persists, please collect the following information to us to clarify:

1, Which platform is affected, Android, iOS or Windows?

2, What is the detailed error message we get? Please get a screen shot of it.

Note: Please hide any sensitive information in screenshot.

Please try the above suggestion and if there's any update, feel free to let us know.

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