Re-connect to organization after getting new device

Ernest Cook 5 Reputation points
2023-02-08T17:19:13.17+00:00

Recently I got a new device and while I am able to make the transition on many accounts previously authorized, Organizations outside of mine all show "action required" or basically, scan the original QR code for each organization to reauthenticate but when I go to the organization, it thinks I still have a valid authenticator. basically, a circle right now.

How can I get the QR codes or whatever else I need to prove I am still me for these organizations again without having to bug IT admins for 4 companies that I consult for?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Konstantinos Passadis 19,386 Reputation points MVP
    2023-02-08T17:52:39.8566667+00:00

    Hello @Ernest Cook !

    In case you CAN login bypassing Authenticator with an SMS or other method

    go to aka.ms/MFASetup

    There you can change the method .Sign out other devices and in general re apply the Registration process by adding Sign_in methods

    In case you cannot login due to MFA , unfortunately someone has to disable MFA and re register your new device. In general two methods at least can save you from the burden!

    I hope this helped , so kindly mark the answer as Accepted if indeed you got the info you needed

    Otherwise reply here with details so we can provide answers as well

    Best regards!

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