1,096 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 5%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Same problem. and i need to renewal before 20-Feb :(
Partner center Account verification upload document file button disabled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
RODRIGO SABANAI
5
Reputation points
The document is in PDF format with 800kb
Microsoft Partner Center | Other
{count} vote
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2023-02-13T02:13:11.2533333+00:00 Have you chosen the target PDF file first by click the browse files first? After you have chosen the target file, does the upload button show the same?
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RODRIGO SABANAI 5 Reputation points
2023-02-13T12:54:34.59+00:00 Yes there is no way the UPLOAD button unlocks.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Louis de Anfrasio 0 Reputation points2024-10-21T11:30:23.3666667+00:00 I dont see the UPLOAD button anymore, what should I do ?
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2 answers
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RODRIGO SABANAI 5 Reputation points
2023-02-13T12:55:48.0833333+00:00 I Opened a Support Ticket and received an email asking me to send the documents.
Hope the process will proceed now.
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Anonymous
2023-02-14T02:46:58.1433333+00:00 Since you've opened a ticket about this, please keep following the ticket. If you lost contact with the team for more than 72 hours, you could share the ticket number here.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AmyP 0 Reputation points2023-07-18T13:14:07.3466667+00:00 I am having this same issue. Have had a support ticket open for more than 7 days. Only reply I got from support was instructions how to upload documents. Except that the whole problem is that I am not able to upload documents.
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Louis de Anfrasio 0 Reputation points
2024-10-21T12:02:37.53+00:00 where did U go to open a support ticket ?
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