RDS Collection hangs configuring connection

Andrew MCCARTHY 0 Reputation points
2023-02-10T18:32:25.4833333+00:00

Hi all,

We have setup an RDS environment, with users accessing it via RD Gateway and Web Access. We have created a collection and published applications to users which all work fine. I have now created another collection to publish some other applications, but whenever users try and connect to these, the connection gets as far as "configuring connection" and then hangs.

The session settings for the collections/servers are all set via a group policy that is applied to all the session hosts - so all the sessions hosts get the same settings. Also if I remove the sessions host from the new collection and add it back to the first one, I can access and run published applications on it no problem. As soon as I move it back into the new collection, any connections to it just hang.

So I don't think is is a server setting but something to do with the configuration of the new collection, but I can't find anything to track down the issue.

Anyone come across anything like this before?

Thanks,

Adm

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