How do I revert owner permissions or delete card information?

Question

I used the AZURE free version for testing. In the process of assigning roles to the user who created them, the 'owner' permissions were accidentally deleted. Access management is not possible because there is no 'owner' permission. Since it was used for testing, I tried to remove the card information from the payment method, but it cannot be removed because I do not have owner permission. Azure tells me to cancel the subscription, but I can't cancel the subscription because I don't have permission:<

Also, I tried to assign a role to a user, but I was blocked from assigning a role.

How do I revert owner permissions or delete card information? ??

It doesn't matter if you delete the account permanently.

please answer.

Answer 1

Hello,

I would recommend you to reach out to Azure billing support team using the below steps for assistance,

Create support request from azure portal: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

If you're unable to create support request, try to reach support via global customer support as shown below.

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Ensure to share your preferred contact method and details of your issue and team will connect with you.

Hope this helps!

Regards

Divya.