Move achievements to personal profile

Bart Couvreur 6 Reputation points
2020-03-09T21:36:34.64+00:00

When I started doing my microsoft education on learn.microsoft.com, I used my work email credentials.
I now have achievements and badges under that profile.
I'd like to move these to my personal email credentials, just in case I ever leave my current employer, I don't want to lose any of it when my email gets de-activated.
I tried to link the accounts (in both directions), but it tells me that my email already has a profile registered.

Can you help out please.

Thanks,
Bart

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
27,024 questions
0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Marilee Turscak-MSFT 24,231 Reputation points Microsoft Employee
    2020-03-09T22:48:04.603+00:00

    Hi Bart,

    I believe support for this is being worked on.

    @saldana are you able to comment on this? Is there a solution for this scenario yet?

    Thanks,

    Marilee

    0 comments
  2. Marilee Turscak-MSFT 24,231 Reputation points Microsoft Employee
    2020-03-16T22:20:59.6+00:00

    You can link these accounts and it should allow you to use both. All you need to do is go to your profile (https://learn.microsoft.com/profile), click on Settings and then under "Account management" click on "Link account". I hope this helps!

  3. Dave Patrick 352.4K Reputation points MVP
    2020-03-21T23:00:28.077+00:00

    This isn't a QnA issue. Better to asking dedicated learning forums located over here.

    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_inquiry

    or start a support case here.

    https://support.github.com/contact

    or add an alias email to your microsoft account.

    https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number

    (please don't forget to mark helpful replies as answer)

    0 comments
  4. Alvar Jõekaar 1 Reputation point
    2020-08-28T13:42:44.107+00:00

    Hi Bart!

    I struggled with the same problem: have quite a few achievements on my private account and tried to link with my work account but got slapped for already having the work account active.
    As I realized that the work account did not yet have any activity or achievements, then the easiest way is to delete the work account profile and then link it to the private account.
    Worked like a charm!

    BR,
    Alvar

    0 comments