Troubleshoot issues when you sign up for a new account in the Azure portal
I'm not being able to upgrade my free trial subscription
Afonso Luis
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3 answers
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S.Sengupta 22,566 Reputation points MVP
2023-02-15T01:46:17.96+00:00 -
KarishmaTiwari-MSFT 20,667 Reputation points Microsoft Employee
2023-02-16T03:46:27.12+00:00 Hi Afonso Luis , Thanks for posting your query on Microsoft Q&A.
This issue can only be fixed with the help of a support request. I would recommend opening a free billing support request following this guide. Select 'issue type' as Billing. The support team will be able to look at the backend and take appropriate action to unblock your subscription.
If this helped, please 'Accept Answer' so that it can help others facing the same issue.
If you have any follow up questions or need help with creating a billing support request, let me know in the 'comments'.