Windows 11 on new Dell Laptop-Outlook does not download emails automatically

Question

Started last week where certain emails from gmail and other domains not downloading into my email file .Now its "all emails" . The only way to get emails to download is to log out of outlook and open back up or go offline and back online . Emails send no issue . Show up on my cell phone and a attached gmail account just not in my Outlook Windows 11 .

Answer 1

Fix problems connecting your Google account to the Microsoft Cloud

Answer 2

Fix problems connecting your Google account to the Microsoft Cloud

Answer 3

Hello,

Modern authentication isn't enabled by default, it could be one of the causes of the issue. If modern authentication is not enabled, please don't modify the registry. Please try the following steps to see if it works:

Click File > Account Settings > Account Settings, on the Email tab, double click your Exchange account. Click More Settings, go to Security tab, make sure the option "Encrypt data between Microsoft Outlook and Microsoft Exchange" is checked. Click OK to save the settings.

Please try to change the password of the effected users and then clean the related items in the credential manager:

Close your Outlook.

Type the words credential manager in the search box in your computer to open the Credential Manager.

Under the Generic Credentials, delete the entries which contain Outlook in its name, you can even delete all the entries if you like.

Then close the Credential Manager and restart your Outlook. It will ask for the credential of your account, just type the password in and check the option Remember the Password in the sign in page

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Answer 4

Hi @GARY FRITZ ,

How did you set up Gmail to outlook?

It is recommended you create a new profile and using the new Google account type, furthermore, follow the steps in this article to change your Gmail settings and fix the issue.

To create a new profile:

Go to click Control Panel > Mail > Show Profiles > Add, then reconnect your Gmail account.

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