Error CSV EAC migration

Question

I'm doing a migration from google workspace to o365.

I already create de migration endpoint and do all the staff that is required, but when i try to migrate the account there's an error.

MigrationProvisioningPermanentException: The operation couldn't be performed because object '@xxx.es' couldn't be found on 'DB6PR07A11DC005.EURPR07A011.PROD.OUTLOOK.COM'. --> The operation couldn't be performed because object '@xxx.es' couldn't be found on 'DB6PR07A11DC005.EURPR07A011.PROD.OUTLOOK.COM'.

I think it could be related with the CSV that have the account information.

Someone can tell me what is the structure of the CSV.

I already check https://learn.microsoft.com/en-us/exchange/mailbox-migration/csv-files-for-migration and a million pages with examples but none of the work.

Answer 1

The structure of the CSV file for mailbox migration to O365 should contain the following columns:

• EmailAddress: This column should contain the email address of the mailbox that you want to migrate.
• TargetDeliveryDomain: This column should contain the domain name of the target O365 tenant.
• CSV Optional Columns: The optional columns that can be included in the CSV file are: BadItemLimit, LargeItemLimit, and AllowIncrementalSyncs.

Here is an example of a CSV file for mailbox migration:

EmailAddress,TargetDeliveryDomain,BadItemLimit,LargeItemLimit,AllowIncrementalSyncs
user1@example.com,contoso.onmicrosoft.com,50,100,TRUE
user2@example.com,contoso.onmicrosoft.com,50,100,TRUE
user3@example.com,contoso.onmicrosoft.com,50,100,TRUE

Make sure that the email addresses in the CSV file are valid and exist in the source email system. Also, double-check the target delivery domain to ensure that it matches the domain name of the target O365 tenant.

If the issue persists, you may need to contact Microsoft support for further assistance.

Answer 2

I try this CSV form but this happen.

Answer 3

Hi @Mónica Barreda ,

According to your information above, the issue occurs when you run the migration batch. Are you following the steps list in the official document: Migrate consumer Google Workspace (formerly G Suite) mailboxes to Microsoft 365 or Office 365

It mentions that if this task fails, check the associated Mailbox status reports for specific errors, and double-check that your migration file has the correct Microsoft 365 or Office 365 email address in the EmailAddress column.

Get-EXORecipient 'xxx@X .com'
Get-MailboxStatistics 'xxx@X .com' | fl

In addition, if the issue still occurs for this specific user, we could temporarily remove this user from the CSV file to see if the remaining users can be successfully migrated. Then we migrate this problematic user separately.

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