Frequent BSOD's on Windows 11 laptop help understanding .dmp files

Question

In the last 2 to 3 months, my laptop has been randomly getting BSODs maybe one a week for a few months now, they are starting to increase in their occurrence, I have had 3 today. My warranty with HP has expired, and I am now trying to troubleshoot the issue on my own. this started happening in earnest about 2 weeks ago and I have tried a lot of things to diagnose the problem. I have run all of the hardware diagnostics in the HP Support Assistant Suite. They are not finding anything. I have used the removal tools of my AV software (first the one HP threw on there from MacAfee) and then the one I bought from BitDefender recently. I then did a clean install of BD on the machine. I have also continuously run driver/BIOS updates/checks to see if the problems are coming from that area. All checks show I am on the latest release of Win11 and the latest drivers for all devices.

I don't know how to read the dump files too well in /Minidump but the last five of them (uploaded here) seem to point to ntoskernel.exe.

In the last week, I have run a chkdsk /r /f and sfc /scannow and they have found no issues. I also ran DISM /Online /Cleanup-Image /RestoreHealth . Can anyone help point me in a better direction? I think I am just flailing about at this point.

Here are my system stats:

HP ENVY x360 HP CONVERTIBLE 15-EE1093CL

Operating system Windows 11 Home 64-bit Version: 22621.1265
Microprocessor AMD Ryzen 7 5700U with Radeon Graphics
System memory 12 GB
Memory slot 1 8GB Hynix 3200MHz
Memory slot 2 4GB Micron Technology 3200MHz
System board 88C2 67.33
System BIOS F.09
Video Graphic device 1 AMD Radeon(TM) Graphics
Current resolution 1920 x 1080
Refresh rate 60 Hz
Version 30.0.13044.0 (12/7/2021)

Answer 1

Hey Kevin,

I know It's been a while since your question but I'm struggling with the same issues too.

However, I've found some diagnoses that do work:

Update your BIOS

Download amd Adrenaline software, it has a lot of useful updates, especially graphics.

re-install all your drivers

plug out any external hardware and see if it persists

make sure Windows is up to date

uninstall ryzen master if you have it, it causes troubles sometimes.

turn off overclocking and check

run ram diagnostic

graphics up to date is really important

Hopefully, it helps if you haven't found a solution yet.