Can't export IDs from microsoft authenticator (vcservices idemtifer database error code 4)

Yoav Zelinger 20 Reputation points


I have a verified ID that stored inside microsoft authenticator app and I'm trying to export it to my primary authentification app (using iPhone 13 if matter).

While trying to perform the operation I'm entering the 12 recovery words and afterwards the process crashes and says that something went wrong (error code 4).

Don't know what I'm doing wrong. Saw online that it can be a problem can be with switched sim etc but thats not the case here (been with the sim at this phone for more than a year without switching).

Please help me solve this issue I'm pretty much clueless.

User's image

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,465 questions
0 comments No comments
{count} votes