Error while activating designer for SharePoint online

Ramanjjilu Naidu 0 Reputation points

Dear Team,

I am trying to activate SharePoint Designer for my SharePoint online trial site, I am able to logon using my credentials but when I try to enter my credentials through management shell, I get below error, please advise me.

PS C:\WINDOWS\system32> Connect-SPOService -Url $AdminSiteURL -Credential (Get-Credential)

cmdlet Get-Credential at command pipeline position 1

Supply values for the following parameters:


Connect-SPOService : The sign-in name or password does not match one in the Microsoft account system.

At line:1 char:1

Connect-SPOService -Url $AdminSiteURL -Credential (Get-Credential)

CategoryInfo : NotSpecified: (:) [Connect-SPOService], IdcrlException

FullyQualifiedErrorId : Microsoft.SharePoint.Client.IdcrlException,Microsoft.Online.SharePoint.PowerShell.Connec


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  1. Emily Du-MSFT 34,106 Reputation points Microsoft Vendor

    Please check following points.

    1.Make sure you run SharePoint Management Shell as administrator.

    2.When you run PowerShell and ask you to enter your account and password, please make sure the account is SharePoint administrator and site administrator.

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  2. Ramanjjilu Naidu 0 Reputation points

    Hi Emily,

    I ran as administrator but it is not asking for credentials to enter, it is directly opening