Outlook Out of Office not working cannot open

POJ 166 Reputation points
2023-03-01T14:11:25.0333333+00:00

Hello

i have few users that have issue with the OOO in outlook 2021 the OOO in OWA is working but not in outlook

we have exchange on prem what i try so far is : repair office

re do the profile, repair again office

same issue

not sure why i get this

Thanks

User's image

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,067 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
2,921 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,875 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,336 questions
0 comments No comments
{count} votes

Accepted answer
  1. Yuki Sun-MSFT 40,781 Reputation points
    2023-03-02T02:58:37.1533333+00:00

    Hi @POJ ,

    i have few users that have issue with the OOO in outlook 2021 the OOO in OWA is working but not in outlook

    By "few users", do you mean currently it's only affecting some of the users in your environment, while the others have no issue? If so, have you noticed if there's any obvious difference between the problematic users and the others? For instance, are the affected users in a different mailbox database?

    Any changes were made into the Exchange environment right prior to the occurrence of the issue?

    Besides, please try testing on one machine in question by clearing the Windows Credential Manager and see if it can help. Here's one similar thread for reference: issue with outlook OOO.
    User's image


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


0 additional answers

Sort by: Most helpful