@Vijayakumar Somasundaram, Thanks for the reply. From your description, it seems you are doing Automatic enrollment via MDM. Please ensure the MDM user scope under Automatic enrollment is configure as ALL. And the user enrolls the device has both Azure AD Premium license and Microsoft Intune license assigned. However, if the issue still persists, please check the event log under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin to see if any error exists. if there's any update, feel free to let us know. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Please help. is it mandatory that device need a intune license ?

While doing Federated authentication device enrollment getting 'There was a problem configuring your device. (0x82AC000A)'

Vijayakumar Somasundaram 5

Profile_configuration issue

Alfredo Revilla - Senior Freelance SWE, SWA, IAM 26,936 Reputation points

2023-03-07T22:58:35.9133333+00:00

Hello, please share more details about your environment. E.g. Federation setup, are you registering or joining the device. Is it a hybrid setup?
Vijayakumar Somasundaram 5 Reputation points

2023-03-14T05:12:34.48+00:00

Hi @Alfredo Revilla - Senior Freelance SWE, SWA, IAM Thanks for your reply.
We have followed the this article to register the device, And It's a on-premises mdm. Not sure weather it's hybird or not,
What we are trying to do was, Creating an Multi Tenant On-Premises MDM like Intune and enroll and apply policies to the enrolled devices by using Mobility(MDM & MAM) in Azure Active Directory.
https://learn.microsoft.com/en-us/windows/client-management/federated-authentication-device-enrollment
Alfredo Revilla - Senior Freelance SWE, SWA, IAM 26,936 Reputation points

2023-03-15T22:39:31.0433333+00:00

Azure AD Hybrid join relies on Azure AD Connect and on-premises Active Directory. An on-premises MDM by itself does not configure an Azure AD hybrid environment. Do Collect a network trace with Fiddler ensuring HTTPS traffic is decrypted and mail the collected logs/traces to azcommunity@microsoft.com with Subject Attn: Alfredo Revilla.
Vijayakumar Somasundaram 5 Reputation points

2023-03-21T11:28:18.9133333+00:00

collated get / post request and response added in the doc.

https://docs.google.com/document/d/1UTdPMUZ6xyxXYHgJhBK5mPQuQbRHVlZkEGkH5rpNeVU/edit?usp=sharing
Vijayakumar Somasundaram 5 Reputation points

2023-03-21T11:28:28.96+00:00

Fiddler error logs

https://docs.google.com/document/d/11X5v6lUF_8ipwks0Y_7QXeCT6R9QzcyPItD2L3XVs6U/edit
Alfredo Revilla - Senior Freelance SWE, SWA, IAM 26,936 Reputation points

2023-03-21T12:01:58.45+00:00

Thanks for the files. I'm reaching the appropriate team for further assistance and will come back yo you ASAP.
Vijayakumar Somasundaram 5 Reputation points

2023-03-24T10:37:40.97+00:00

MDM Enroll: Enrollment via UX failed. Result: (Unknown Win32 Error code: 0x82ac000a).

3 answers

Crystal-MSFT 42,631 Reputation points Microsoft Vendor

2023-03-28T02:36:31.64+00:00

@Vijayakumar Somasundaram, Thanks for the reply. From your description, it seems you are doing Automatic enrollment via MDM. Please ensure the MDM user scope under Automatic enrollment is configure as ALL. And the user enrolls the device has both Azure AD Premium license and Microsoft Intune license assigned.

However, if the issue still persists, please check the event log under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin to see if any error exists.

if there's any update, feel free to let us know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
Vijayakumar Somasundaram 5 Reputation points

2023-04-05T14:15:55.9533333+00:00

We are developing our own MDM solutions and not integrating with Microsoft in tune here. do we still need in tune license assigned to the device?

Vijayakumar Somasundaram 5 Reputation points

2023-04-05T14:36:36.0966667+00:00

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider" Guid="{3da494e4-0fe2-415c-b895-fb5265c5c83b}" /> <EventID>57</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-06T02:58:18.0738653Z" /> <EventRecordID>297</EventRecordID> <Correlation /> <Execution ProcessID="3228" ThreadID="12464" /> <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin</Channel> <Computer>DESKTOP-MBIU3FF</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="HRESULT">0x82ac000a</Data> </EventData> </Event>

Crystal-MSFT 42,631 Reputation points Microsoft Vendor

2023-04-06T02:27:31.1366667+00:00

@Vijayakumar Somasundaram, Thanks for the reply. If the MDM is not Intune, then Intune license is not needed.
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Vijayakumar Somasundaram 5 Reputation points

2023-03-28T13:42:45.4533333+00:00
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Vijayakumar Somasundaram 5 Reputation points

2023-03-28T13:46:38.7166667+00:00

Creating an Multi Tenant On-Premises MDM like Intune and enroll and apply policies to the enrolled devices by using Mobility(MDM & MAM) in Azure Active Directory. whether still we need device should get assigned intune license?

Crystal-MSFT 42,631 Reputation points Microsoft Vendor

2023-03-29T02:46:16.7866667+00:00

@Vijayakumar Somasundaram, Thanks for the reply. Yes, Intune license is needed for enrollment The Azure AD Premium license and Microsoft Intune license needs to be assigned to the user to make it work.
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Vijayakumar Somasundaram 5 Reputation points

2023-04-03T07:37:56.3333333+00:00

Please help.

is it mandatory that device need a intune license ?
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Crystal-MSFT 42,631 Reputation points Microsoft Vendor

2023-04-03T08:42:40.7033333+00:00

@Vijayakumar Somasundaram, Thanks for the reply. Yes, either device license or user license.
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