@Priscilla Armstrong Welcome to Microsoft Q & A Community Forum. As you mentioned that billing owner has left your company, I would suggest you open support request from here. You can select the options as suggested below.
How do I change my Azure Dev Subscription billing owner so I can pay my bill?
Priscilla Armstrong
5
Reputation points
Hi,
Small business here and our dev lead left. I am unable to update the credit card info and pay our bill or make myself the new billing owner. This is getting urgent. I need to pay by 3/9/23. It's very frustrating to not be able to pay my bill. I want to get it back on autopay. I really need a solution, we can't have our website shut down.
Priscilla
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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SwathiDhanwada-MSFT 18,916 Reputation points Moderator
2023-03-07T09:50:27.48+00:00