Lock Screen Password Text Box Disappears

Terrence Rowe 10 Reputation points
2023-03-07T14:42:12.1833333+00:00

I have several PC in my organization that are experiencing this issue. When a user locks a PC if the user doesn't log back in with 30 seconds the lock screen displays a spinning circle where the password text box was and then the text box disappears completely and the only way to log back in is with a system restart. This issue is a recent issue, and I have uninstalled the latest windows updates, removed wireless/wired keyboards, updates the graphics card drivers and have not had any luck resolving this issue. This issue occurs on laptops and desktops of various models. All Dell hardware. Re-installing windows on all these systems will be a very time intensive undertaking and in addition the issue has already come back on previously wiped systems.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
6,595 questions
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
275 questions
Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
384 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,206 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,282 questions
{count} votes