When Press F4(Microphone Mute) hotkey can't mute microphone in teams APP when connected BT headset

wanli yang 0 Reputation points
2023-03-09T08:01:28.45+00:00

Reproduce step: 1>Update the Preload and BIOS to the latest 2>Install teams 3rd part app. 3>Connect the BT headset/Speaker to DUT. 4>Launch the apps and make a video call. 5>Press F4 find OSD will appear but the mute function lost. Fix solution: When Upgrade the OS version to 25309.1000. issue can be fixed. so i want to known when this version will be released. thanks

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Kael Yao-MSFT 37,496 Reputation points Microsoft Vendor
    2023-03-10T01:23:24.9933333+00:00

    Hi @wanli yang,

    Please kindly note that since you are using a 3rd-party app in Teams, we may not be very familiar with this app so we are not able to provide support.

    If possible please consider contacting the app developers and see if they can help you with this question.

    Thanks for your understanding.


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