How to fix "ERROR: An error occurred (code 0x80070057): The parameter is incorrect" when trying manage-bde -status
I have a hard drive that was working in the morning, then in the afternoon it shows that it is locked. When trying to open the drive in file explorer I am prompted in the top right with "The BitLocker encryption on this drive isn't compatible with your version of Windows. Try opening the drive using a newer version of Windows." I have tried this on a Windows 11 machine that is updated and a Windows 10 machine that is updated and both give me the same thing.
I also tried to check the status of the drive with manage-bde -status and this is what I get:
C:\WINDOWS\system32>manage-bde -status BitLocker Drive Encryption: Configuration Tool version 10.0.22000 Copyright (C) 2013 Microsoft Corporation. All rights reserved. Disk volumes that can be protected with BitLocker Drive Encryption: Volume C: [OS] [OS Volume] Size: 474.21 GB BitLocker Version: 2.0 Conversion Status: Used Space Only Encrypted Percentage Encrypted: 100.0% Encryption Method: XTS-AES 128 Protection Status: Protection On Lock Status: Unlocked Identification Field: Unknown Key Protectors: TPM Numerical Password Volume D: [Label Unknown] [Data Volume] Size: Unknown GB BitLocker Version: None Conversion Status: Unknown Percentage Encrypted: Unknown% ERROR: An error occurred (code 0x80070057): The parameter is incorrect.
How do I fix this error and unencrypt the drive?
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leats winders 10
From what I am reading it is appears that the BitLocker encryption on your drive is not compatible with your version of Windows, or the drive may be experiencing issues.
A possible solution to resolve this issue is the following, but keep in mind it maybe don't work, the prerequisite is to have your recovery key. So:
- First of all, if it is possible make sure you have a backup of your data. If the drive is accessible on another system or using a different method, copy the data to another location as a precaution.
- Run the command prompt as an administrator:
cmdin the search bar. b. Right-click on "Command Prompt" and select "Run as administrator."
- Unlock the drive using the recovery key:
manage-bde -unlock D: -RecoveryPassword YOUR_RECOVERY_KEYand press Enter. Replace
YOUR_RECOVERY_KEYwith your actual recovery key. Note: If you don't have the recovery key, check if it was saved to your Microsoft account or printed/saved elsewhere when you first enabled BitLocker.
- If the drive is successfully unlocked, try disabling BitLocker:
manage-bde -off D:and press Enter.
- If the above steps do not work, you may need to repair the drive. To do this, run the following command:
manage-bde -repair D: -RecoveryPassword YOUR_RECOVERY_KEYand press Enter. Replace
YOUR_RECOVERY_KEYwith your actual recovery key.
- Monitor the repair progress: a. Type
manage-bde -status D:and press Enter. The repair process may take some time.
After the repair process is complete or BitLocker is disabled, you should be able to access the drive.
I hope I help.