Azure ad users cannot login to AVD appications

Question

I have configured the AVD environment and VM connect to Azure AD. but I cannot log in to the azure ad users in AVD applications because azure user authentication is not validated. Please let me know your ideas.

Answer 1

@Osanda Samaraweera , Thanks for posting your query on Microsoft Q&A.

Can you please share what errors are you seeing when you try to log in?

One cause is that the user account is not synchronized into Azure AD DS yet, or Azure AD DS doesn’t have the password hashes to let the account sign in. To fix this, you can try to force a password change for the user account in Azure AD, which will trigger a synchronization and hash generation.

Another possible cause is that the user account is locked out due to too many failed sign-in attempts. To fix this, you can try to unlock the user account in Azure AD by using PowerShell or the Azure portal.

Reference documentation: Troubleshoot account sign-in problems with an Azure Active Directory Domain Services managed domain

A third possible cause is that the user account is trying to sign in with multi-factor authentication on a VM, which is not supported by AVD. To fix this, you can try to disable multi-factor authentication for the user account.

Reference post: https://learn.microsoft.com/en-us/answers/questions/919075/azure-virtual-desktop-sign-in-failed-please-check

If none of these apply to you or you have any questions/concerns, let me know the details in the "comments" and I will be happy to investigate further.

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