Hello there,
We can run the LockoutStatus.exe on domain controller to identify and investigate the account lockout issue
The common causes for account lockouts are:
Programs with cached credentials or active threads that retain old credentials
Service accounts passwords cached by the service control manager
User is logged in on multiple computers or disconnected remote terminal server sessions
Scheduled tasks
Active Directory delayed replication
The below thread discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.
Hope this resolves your Query !!
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