AADSTS500022: Access to 'XYZ' tenant is denied.

Michael Hengst 0 Reputation points
2023-03-16T21:31:03.7766667+00:00

Hi Guys!

One of my clients has the dreaded AADSTS500022 issue. No one in the company can log onto the partner center and or the Azure backend. We use a fallback domain (onmicrosoft.com) -- don't blame me, I wasn't around at that time :-D. Any suggestions? Cheers, Michael

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  1. JimmySalian-2011 41,916 Reputation points
    2023-03-16T21:58:23.4366667+00:00

    Hi Michael,

    Seems like you have locked out from the tenant, only way out is if there is an alternate Global Admin or a breakfix account configured to access the tenant to reset the configuration? If not I will suggest you to raise a call with Microsoft via the numbers as portal is locked out you cannot access the console to raise a support call

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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    Hope this helps.

    JS

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