authentications problems, I want to give permissions in imcrosoft graph but get this authentication problem

Question

El portal tiene problemas para obtener un token de autenticación. Es posible que la experiencia que se represente esté reducida. Información adicional de la llamada para obtener un token: Extensión: fx. Recurso: jarvis Detalles: El usuario que ha iniciado sesión no está autorizado para recuperar los tokens para la extensión “fx” porque la cuenta de usuario no es miembro del inquilino “f8cdef31-a31e-4b4a-93e4-5f571e91255a”. Detalles del error: AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 3cb880c3-433e-48a3-b4eb-8f6afc1a6000 Correlation ID: 8aca625a-7be1-469a-a3b4-4850c8b1dd69 Timestamp: 2023-03-18 06:09:41Z

Answer 1

Hello @Walter Escobedo ,

It seems like you are getting Error AADSTS50020 - User account from identity provider does not exist in tenant. I suggest you look into this document to troubleshoot this issue.

If this is still an issue, I would recommend you raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from
http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests.

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