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Restore access to the Azure portal

Nikita Golberg 40 Reputation points
2023-03-20T07:35:27.0666667+00:00

How do I restore access to my Azure subscription if I lost access to all configured authentication methods?

What data will I have to provide for ms support to restore access?

How long will it take?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. JimmySalian-2011 42,166 Reputation points
    2023-03-20T08:30:46.2766667+00:00

    Hi Nikita,

    For this you will have to contact the support team, provide the details of the Azure Tenant (ID, Subscription details etc), prove that you own the custom domains in the Azure Portal that you have setup, prove with one of the mail ID and respond to the identity team via that mail ID.

    Global Contact Number - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Hope this helps.

    JS

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