MS Booking API GetStaffAvailability returns error 500 for timestamp lower then 30 minutes

Question

The MS Booking API GetStaffAvailability returns an error 500 if the timestamps (between which the staff availability will be returned) is lower than 30minutes.

Function returns 200 success if endDateTime - startDateTime equals 30 minutes or more.

Function returns 500 (error code: UnknownError) if endDateTime - startDateTime less than 30 minutes.

Open graph API version 1.0 with Microsoft.Graph SDK .Net Nugets Package v4.54.0, authentication type : application permissions.

https://github.com/microsoftgraph/microsoft-graph-docs/blob/main/api-reference/v1.0/api/bookingbusiness-getstaffavailability.md

Answer 1

Hello Olivier DENEUX,

Thanks for reaching out!

I am able to replicate the issue from my test tenant. As it looks likes tenant specific issue.

I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from
http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests.

Hope this helps.
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Answer 2

I can confirm that this is still happening in Nov 2023 and would really appreciate it if Microsoft provides a fix for this.

Answer 3

We have also encountered the same issue; luckily, it isn't a critical part of any flow.