Cannot Login to my billing account

Question

I get receipts for Microsoft 365 Business Standard invoice to my business email but the admin account and domain account are not available (I get a message of account not found). signing up using the same email address only makes a new profile without any transactional history.

please assist

Answer 1

Hi,

For Billing enquires and issues please contact the support billing team over here - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

If you cannot reach via the link contact them over global numbers - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.

JS

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