how to switch Shared Device mode enrolled ipad device to shared ipad mode

Richa Kumari 286 Reputation points
2023-03-20T12:31:27.5166667+00:00

Hello ,

I have a ipad which was enrolled in Shared device mode(Automatic enrollment) ,now I want to change this device in shared ipad mode ,What is best way to do this .
can I just go to reset the device from device end and enrolled same ipad device to shared ipad using shared ipad enrollment profile. Anything from ABM side ?

Thanks

Rich

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  1. Crystal-MSFT 42,956 Reputation points Microsoft Vendor
    2023-03-21T02:32:38.9366667+00:00

    @Richa Kumari, Thanks for posting in Q&A.

    To re-enroll the device with another method, based as I know, we can delete the device in Intune. unassign the device in ABM, reassign the device to our MDM server in ABM and after the device sync to Intune, assign the new enrollment profile to this device. Then go to device side to reset and enroll again. Here is a link with the steps to configure shared iPad for your reference:

    https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-shared-ipad

    Hope it can help.

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