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Because of a problem that cannot be solved any other way (according to both MSFT Support and my computer manufacturer support) I need to reset my computer back to its factory state. This is fine, but I have upgraded my operating system from the original Win 10 home to Win 11 Pro. I know how to find my Win 11 Pro product key in any one of several ways. How can I use this to reinstall Win 11 Pro after I reset the computer?
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Most likely there's a digital license tied to the hardware but you could also follow the advice above before installing the recovery image.
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Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
As long as you have signed on with your microsoft account the product is linked to your account.
After your Microsoft account has been added, on the Activation page you’ll see Windows is activated with a digital license linked to your Microsoft account.
https://support.microsoft.com/en-us/windows/activate-windows-c39005d4-95ee-b91e-b399-2820fda32227
--please don't forget to upvote and Accept as answer if the reply is helpful--
I've done complete Windows installs before.
Because of the nature of the problem, the manufacturer wants me to use the factory recovery partition originally installed on the hard drive and recover to original default drivers etc. (and the original Windows 10 home) then do an upgrade to Windows 11 Pro. The original problem is that Widows keeps deleting my speakers, line out jack, the audio device on my motherboard. and audio driver. I did an in-place upgrade, which restored everything, but as soon as I do a restart the speakers etc. all disappear again. They insist that the only way to solve this is to use the factory reset. Apparently, this is a problem they have seen before.
I have a Win 11 recovery that I can boot from, and reinstall with, and a Win 11 iso I could mount and install from, but they think the only way to go is to use their recovery partition. I just want to be sure I can get Win 11 Pro back without any problems if I do it their way.
I've done complete Windows installs before.
Because of the nature of the problem, the manufacturer wants me to use the factory recovery partition originally installed on the hard drive and recover to original default drivers etc. (and the original Windows 10 home) then do an upgrade to Windows 11 Pro. The original problem is that Widows keeps deleting my speakers, line out jack, the audio device on my motherboard. and audio driver. I did an in-place upgrade, which restored everything, but as soon as I do a restart the speakers etc. all disappear again. They insist that the only way to solve this is to use the factory reset. Apparently, this is a problem they have seen before.
I have a Win 11 recovery that I can boot from, and reinstall with, and a Win 11 iso I could mount and install from, but they think the only way to go is to use their recovery partition. I just want to be sure I can get Win 11 Pro back without any problems if I do it their way.
I first did a clean Windows Install from a Win 11 ISO. That didn't solve my problem. I have just reset the machine back to it's factory settings, which is Win 10 home. The problem is fixed. I am now downloading updates. After that is done i will attempt to reinstall Win 11.