want to delete all the data in tenant and account bcs i lost my phone and now not able to access my tenant and account.

Question

Hello ,

I have lost my phone which has my authenticator app and all the global administrator's authentication is done from this phone.

Now i am unable to access my account and tenant how can i delete this tenant and associate accounts.

there is some sensitive data in tenant.

Answer 1

Hi Harry,

As this is security related issue, I will suggest you to quickly call up the global helpdesk numbers as per your location and describe your issue, prove the tenant owner is you with some valid IDs and mail address, custom domains that you own. This will allow the support desk to pass on to the relevant backend team . https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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