All members can't see files in Teams channel.

Iniobong Nkanga 1,661 Reputation points
2023-03-22T13:38:15.1666667+00:00

Hello

Please i need your help on this issue.

All members can't see files in Teams channel.

How do we go about it?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,059 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JimmyYang-MSFT 48,786 Reputation points Microsoft Vendor
    2023-03-23T07:58:27.3733333+00:00

    Hi @Iniobong Nkanga

    Are there any error messages when access Teams files in the channel?

    Microsoft 365 admin users have access to diagnostics that can be run within the tenant to verify possible issues with accessing files to Teams. To narrow down this issue, it recommends you try to Run Tests below, which will populate the diagnostic in the Microsoft 365 Admin Center.

    https://aka.ms/TeamsAccessFilesInChat

    Besides, please check if you have selected the channel 2.0 in Teams client. I did a test and found if you change this mode, user cannot see the file list in Teams channel.

    User's image

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.