Wrong error message: "We do not have sufficient capacity for the requested VM size in this zone."

Question

After using a NV8as_v4 machine for the last week in UK South region it comes up today with the following error:

Allocation failed. We do not have sufficient capacity for the requested VM size in this zone. Read more about improving likelihood of allocation success at http://aka.ms/allocation-guidance[Learn]() more about common virtual machine error codes.

I also tried to change the size to NV4as v4 though the same error occurs.

We have a lot of work stored on the OS disk and the data disk. I tried all kinds of ways to bring it back to life but no success and I feel like all data is lost.

I could also create another VM in that size in the same location, so I don't think the error message is correct. Something else must have gone wrong when the automatic daily shutdown happened.

Any advice on how to access the data is apprecaited.

Thanks a lot

Answer 1

@Daniel Schmitz Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
Based on the error message : "Allocation failed. We do not have sufficient capacity for the requested VM size in this region. Read more about improving likelihood of allocation success at https://aka.ms/allocation-guidance" Please refer to the below mentioned.
Please refer - Troubleshoot allocation failures when you create, restart, or resize VMs in Azure

If the issue still persist, I would recommend you to contact support, so If you have a support plan, I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support. In this case, could you send an email to AzCommunity[at]Microsoft[dot]com referencing this thread as well as your subscription ID. Please mention "ATTN subm" in the subject field. Thank you for your cooperation on this matter and look forward to your reply.

Please let us know if you have any further queries. I’m happy to assist you further.

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